Consumer Behaviour in Tourism, Second Edition pdf free download
Par ouellette kerry le jeudi, février 21 2013, 04:21 - Lien permanent
Consumer Behaviour in Tourism, Second Edition. John Swarbrooke, Susan Horner
Download Consumer Behaviour in Tourism, Second Edition
Consumer Behaviour in Tourism, Second Edition John Swarbrooke, Susan Horner ebook pdf
Publisher:
Language: English
Page: 440
ISBN: 0750667354, 9780080466958
Review
"If you are looking for a book about marketing in Tourism industry, it is a book that you must put into your cart!"
Customer review on Amazon.com
--This text refers to an out of print or unavailable edition of this title.
Book Description
A critical approach to customer service and quality management techniques and tools, challenging traditional thinking in the context of the international tourism industry.
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